Cruz Language Academy has a 48 hr. Reschedule Policy for private Spanish lessons applicable to both students and teachers.
Students and teachers must give each other a minimum of 48 hr. notice via email or phone call with the intention of rescheduling a class. The upcoming session will be rescheduled matching the teacher’s and student’s availability within the same calendar month when possible.
When a session cannot be rescheduled within the same calendar month, it will be added (not roll over) as an extra-session during the following month.
Student’s intention to reschedule less than 48 hr. prior to a session will result in full class charge using his prepaid funds.
We understand that sometimes a sudden illness or an emergency situation may arise from students and teachers and an advanced notice is not possible. In this instance, student and teacher will inform each other as soon as possible and work amicable to reschedule the session.
Cruz Language Academy reserves the right, in our sole discretion, to change our Reschedule Policy at any time. If you continue using our Services it means that you comply with this policy and accept any future changes.
BY CLICKING "PAY TUITION" YOU ARE AGREEING TO OUR RESCHEDULE POLICY.